Workplace Alternative Dispute Resolution Skills

 

NVMS workshops offer a range of collaborative practices to facilitate group and organizational team-building, problem-solving, and productivity.  Many of these workshops fulfill Virginia recertification requirements and are required to complete certain NVMS Certificate Programs.

 

Mediating EEO and Workplace Disputes

Equal employment opportunity and workplace disputes often involve multiple interrelated grievances. Effective mediators of these disputes must understand and respond to both the explicit and implicit issues raised. This workshop is an in-depth, hands-on training about the special aspects of mediating public and private sector employment disputes. The course provides information about discrimination, ethics, system design, and intake issues facing federal and other sectors in a clear and thought-provoking way.

Note: Fulfills NVMS certificate requirements for: Federal Workplace Mediation and Organizational Development and Conflict Resolution

Prerequisite: Mediation Skills and Process

Trainer: Michael West, MS, ACC

Course Fee: $295 early bird (30 day early registration & payment)/ $345 late registration

2015: February 27, April 15, September 23

Time: 8:30am - 5:30pm 

CME: 8 hours general

MCLE: 6.5

 

Solution-Focused Problem-Solving

This intensive course takes a conflict analysis approach to the consultative process. This workshop is designed for conflict management practitioners who engage in the diagnosis, management, and resolution of complex organizational problems. Participants will learn a framework for assessing organizational conflict, strategies, and tools to facilitate change.

Note: Fulfills NVMS certificate requirements for: Federal Workplace Mediation and Organizational Development and Conflict Resolution

Trainer: Tracey Pilkerton-Cairnie, MS, MCC

Course Fee: $295 early bird (30 day early registration & payment) / $345 late registration

2015: September 15

Time: 8:30am - 5:30pm 

CME: 8 hours general

 

Civility in the Workplace

Recent Civility in the Workplace survey’s have reported that 38 percent of workers believe the workplace is becoming more disrespectful, and that 67 percent believe there is a strong need for civility training.  90% of American workers say they have been victims of incivility at work, about 4 of 10 says they have worked for an abusive supervisor or employer.

After being victim of on-the-job rudeness and hostility two thirds of employees said their performance declined. Four out of five lost work time worrying about the unpleasant incident, while 63 percent wasted time avoiding the offender.  More than three quarters of respondents said that their commitment to their employer had waned, and 12 percent even quit because of the bad treatment.

Civility in the Workplace helps organizations and individuals develop a culture of shared trust and respect by  understanding why civility is important, identifying what makes a behavior be perceived as civil or uncivil, and creating strategies, policies and procedures  to prevent and deal with uncivil behavior.

Trainer: Nathalie Thompson

Course Fee: $295 early bird (30 day early registration & payment) / $345 late registration

2015: May 4/ September 10

Time: 8:30am - 5:30pm 

 

Problem Solving For 1

Problem Solving for One (PS1) helps people develop effective strategies for negotiation, mediation and workplace settings.  The essence of PS1 is to provide individuals with the capacity to analyze and create their own effective solutions to challenges and problems.  The process is built around three core activities:

  • analysis,
  • generating and costing options and
  • developing effective communication strategies.
Analysis helps people gain greater perspective on the challenging situation.  Generating and costing options builds on perspective allowing participants to have better insight into the opportunities and consequences of action.  Developing effective communication strategies is predicated upon the observation that no matter how good an idea is, it is useless if participants are unable or unwilling to communicate it. 

 

Trainer: Dan Rainey and Alan Tidwell

Course Fee: $295 early bird (30 day early registration & payment)/ $345 late registration

2015: July 23

Time: 9am - 3:15pm 

 

 

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