Workplace Alternative Dispute Resolution Skills

 

NVMS workshops offer a range of collaborative practices to facilitate group and organizational team-building, problem-solving, and productivity.  Many of these workshops fulfill Virginia recertification requirements and are required to complete certain NVMS Certificate Programs.

 

Checklist for Understanding and Resolving Conflict in the Workplace

The author of a recent New York Times bestseller titled "The Checklist Manifesto - How to Get Things Right", made a compelling argument that we often have enough knowledge but fail because of our inability to apply our knowledge correctly, consistently and reliably, and that this failure can be overcome with a checklist. 

Dr. Cocozza will introduce a checklist to use while addressing and resolving conflicts in the workplace. This checklist will help managers, supervisors, and staff in all organizations that are faced with hurt feelings, disagreements, and other conflicts.

Trainer: Dr. Dick Cocozza, Ph.D.

Course Fee: $135 

2014-2015: Sessions will be scheduled on a 1-on-1 basis, depending on the availability of the student and the trainer. 

Time: Flexible (2 hours)

CME: 2 hrs. general

 

Mediating EEO and Workplace Disputes

Equal employment opportunity and workplace disputes often involve multiple interrelated grievances. Effective mediators of these disputes must understand and respond to both the explicit and implicit issues raised. This workshop is an in-depth, hands-on training about the special aspects of mediating public and private sector employment disputes. The course provides information about discrimination, ethics, system design, and intake issues facing federal and other sectors in a clear and thought-provoking way.

Note: Fulfills NVMS certificate requirements for: Federal Workplace Mediation and Organizational Development and Conflict Resolution

Prerequisite: Mediation Skills and Process

Trainer: Michael West, MS, ACC

Course Fee: $295 early bird (30 day early registration & payment)/ $345 late registration

2014: October 15

2015: February 27

Time: 8:30am - 5:30pm 

CME: 8 hours general

MCLE: 6.5

 

Solution-Focused Problem-Solving

This intensive course takes a conflict analysis approach to the consultative process. This workshop is designed for conflict management practitioners who engage in the diagnosis, management, and resolution of complex organizational problems. Participants will learn a framework for assessing organizational conflict, strategies, and tools to facilitate change.

Note: Fulfills NVMS certificate requirements for: Federal Workplace Mediation and Organizational Development and Conflict Resolution

Trainer: Tracey Pilkerton-Cairnie, MS, ACC

Course Fee: $295 early bird (30 day early registration & payment) / $345 late registration

2014: September 25

2015: September 15

Time: 8:30am - 5:30pm 

CME: 8 hours general

 

Civility in the Workplace

Course Objectives: 

 

  • Develop a community and culture of shared trust
  • Understand why civility is important
  • Identify what makes a behavior be perceived as civil or uncivil
  • Create strategies  to increase self-awareness and understanding of others
  • Create strategies to prevent and deal with uncivil behavior

 

Trainer: Nathalie Thompson

Course Fee: $295 early bird (30 day early registration & payment) / $345 late registration

2015: May 4/ September 10

Time: 8:30am - 5:30pm 

 

 

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