Federal Workplace Mediation Certificate (128 hours)

Core Requirements 

Mediation Skills & Process

Cognitive Barriers to Conflict Resolution

Cultural Issues in Mediation

Mediation Practicum: Federal & Commercial Role-play

Negotiation Skills

Mediating Complex & Multi-party Civil Cases

Mediating Disability Disputes

Mediating EEO & Workplace Disputes

Preparing Memoranda & Agreement

Electives (32hr.)

Facilitation & Consensus Building (16 hours)

Developing Reflective Practice (16 hours)

The Art of Questions: What to Ask and When to Ask It ( 8 hours)

Strength Deployment Inventory for Mediators (8 hours)

Intuitive Reasoning: A Whole Brain Approach to Problem-Solving (8 hours)

Alternative Dispute Resolution: Beyond Mediation (4 hours)

Performing Under Pressure: Becoming the Calm in the Midst of the Storm (4 hours)

Online Dispute Resolution Skills and Resources (20 hours)

Organizational Problem Solving: A Solution Focused Approach (8 hours)