Mediation Skills and Process

Ervin Mast MS, LCSW Susan Shearouse MS

This interactive course teaches practical and effective mediation skills applicable in many arenas. It is a great workshop for anyone interested in conflict resolution and is the foundation for NVMS certificate and regional mediator certification programs. Participants will learn and practice key skills in conflict resolution, interest-based negotiations, reflective listening, facilitation and structured problem-solving. This is the same successful workshop we have offered since 1992, taken by hundreds of lawyers, therapists, federal, state and local government employees, judges, human resource professionals, teachers and others. The instructors are engaging practitioners with over 35 years of combined experience.

8:30am - 5:30pm
Course Fee: $795 or $745 with early discount
Dates: 2009: November 16 - 18

2010: February 23-25/ April 6-8/ June 7-9/ July 13-15/ August 30-September 1/ October 5-7/ December 6-8

CME: 20 hrs. General
MCLE: 19.5(.5)